How to brief a writer

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If you’ve ever commissioned a writer, designer, web developer or marketing agency then you’ll have heard the word brief being batted about. They aren’t referring to your choice of underwear (we believe it’s not the best way to start a client relationship). What they are talking about is a creative brief – this is where you tell the creative person who will be working with you exactly what you want and need.

A good creative will be able to guide you through this process and they should be asking lots of intelligent questions so you get the results you want. We’ve got standard briefing documents that we use, and we also try to ask a few of those clever questions. You’ll often hear us saying ‘we want to get inside your head’. We have no intention of psychoanalysing you – we just want to understand what you want, what you company needs and how best we can help you get there.

So how can you make sure your brief is a good one?

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Building blocks for brands

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If you take a look at most successful brands, what do you notice about them? Distinctive logo, check. Unique customer experience, check. Distinctive tone of voice? Oh, what’s that then? I’ve written before about tone of voice and how important it is in building a business. Lots of companies seem happy to spend thousands on design and other marketing elements, forgetting a key element of building a successful brand, finding their voice and using it well.

John Simmons, in The Invisible Grail, talks extensively about how words play a vital role in bringing a brand alive. And some companies get it absolutely right – Innocent for example. They use fresh, natural words and straightforward language to engage the reader. Google, Virgin and Amazon have used writing to differentiate themselves from the competition, reinforce what their brand stands for and most importantly, sell more.

What will bad writing cost me?

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Don’t make me angry

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I’m not particularly precious about the words I write. But I do spend a long time writing, editing, thinking about the language I use, often choosing a particular turn of phrase because I know it will engage the audience. And I can get a wee bit grumpy if people start incorrectly correcting my work. However, I’m not a patch on Giles Coren and his rant to The Times

What’s in a name?

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A couple of my close friends gave birth recently, which meant that a whole host of names have been sought out in books and online, spoken aloud in various tones ranging from thoughtful to disdainful and, ultimately, mostly discarded.

One of my friends had her heart set on Caleb, until she discovered that it is commonly believed to mean “dog”, while my other friend must have been very grateful to have had a boy instead of a girl, and thus avoided the certain argument with her football-mad husband over whether or not to name their firstborn, Chelsea.

Similar time and concern is often awarded to the choice of a company name.

Do you favour something simple and memorable that tells the customer absolutely nothing about what the company does, but could conceivably become a brand name applicable to a wide range of services, such as Google, Orange, or Virgin?

Do you choose a name that incorporates a reference to your product or services, such as Hotel Chocolat, or that aims to convey something about the company’s ethos, such as Innocent?

Do you name your company after your founders, such as Marks & Spencer? Or do you randomly pick a name out of a dictionary, without even thinking about it?

At various stages I have considered changing my company name - but eventually decided against it. I don’t want want to harm the brand reputation that I’ve  successfully built up over the previous years with All Words; but, more than this, I feel that the name sums up what I do really rather well.

Words. I love them. I write them. I proofread and edit them. I speak them.

And, above all, we believe that they are the most important element of any form of business communication, from websites to brochures, newsletters to blogs, advertisements to press releases, business reports to company names.

Choose your name wisely, then. After all, you don’t want to be the company equivalent of the nine-year-old boy I once met, who had the misfortune of trying to make his way through life while bearing the hefty burden of the name Dwayne Pipe…

Proof is in the pudding

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Spell Check Poem
(Reportedly nominated for a Pullet Surprise)

Eye halve a spelling chequer
It came with my pea sea,
It plainly marques four my revue
Miss steaks eye kin knot sea.

Eye strike a key and type a word
And weight for it two say,
Weather eye and wring oar write
It shows me strait a weigh.

As soon as a mist ache is maid
It nose bee fore two long,
And eye can put the error rite
Its rare lea ever wrong.

To rite with care is quite a feet
Of witch won should bee proud,
And wee mussed dew the best wee can,
Sew flaw’s are knot aloud.

Eye have run this poem threw it
Your sure reel glad two no,
Its letter perfect awl the weigh
My chequer tolled me sew.

–Sauce unknown

RIP Journalism?

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Is the story really dead and buried?

Morecambe and Wise, Gin and Tonic, Cheese and Pickle

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Writing goes hand in hand with reading. What a waste of time it would be to spend hours crafting beautiful prose if no one was around to read it.

And that’s why we think The Reading Agency, an independent charity inspiring people to read more, is a rather splendid idea. They say, “Imagine that no-one had encouraged you to understand the funny little squiggles on the page called words that can make you gasp or can make you cry. You’d be a smaller person*, living in a smaller world.”

We couldn’t have said it better ourselves.

(* And at 5ft 2in, Nicola is already a person of diminutive stature)

A wise man once said…

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One of the things I love about words is that you can always discover more about them that makes you think a little deeper about their meaning - even those that you believe you already understand completely.

For example, someone told me today that he prefers wisdom to intelligence. I was intrigued to know what he meant and asked for clarification. This is what he said:

“I suppose intelligence would be the ability to solve complex problems. Then wisdom could be the realisation that there are better things to do with your life than trying to understand complex problems.”

I love that. It says to me that intelligence can lead to success, but it takes wisdom to bring you to happiness.

What does it say to you?

Mary Poppins, eat your heart out

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You may well read this post and choose to dismiss it, in a floccinaucinihilipilification of all it contains.

Or, you may be interested to learn that, with a length of 29 letters, the longest non-scientific, non-technical word in the English language is floccinaucinihilipilification, meaning “the act of estimating something as worthless”.

Now, isn’t that just supercalifragilisticexpialidocious?

We probably need to get out more

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Writers really do laugh about this stuff. Sad aren’t we?

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